WHAH Webinar: Nurses as the Main Workforce for Hospital at Home

Leanne is a Senior Improvement Advisor within the Improving Access portfolio. She has been working in quality improvement-focused roles in NHS Scotland since 2013 when she worked as part of the team delivering the National Scottish Patient Safety Programme. She has worked in both national organizations and territorial health boards, including as a Clinical Improvement Coordinator within NHSGGC, where she gained further perspective around delivering improvements with front-line teams. Since returning to Healthcare Improvement Scotland, she has worked on national programs, for example improving the lives of those living with frailty, before moving to support the expansion of Hospital at Home in May 2020.

Karin Falkenberg is an experienced nursing leader with a passion for team building, innovation, and patient centered care. Karin is the Executive Director of Nursing and Patient Services, at MGB Healthcare at Home. Karin partners closely with amazing team of dedicated professionals, fully committed to changing the landscape of healthcare.  As an Executive Director of Nursing and Patient Services, Karin oversees the clinical operations and build of several service lines, in partnership with her team. Bringing excellence in patient care home, through the development of an innovative integrated paramedicine and nursing model, is a major concentration for the team.   Karin is currently pursuing her DNP in Executive Nursing Leadership, at the MGH Institute of Healthcare Professionals, graduating in 12/24. She is also an active member of Organization of Nurse Leaders and the Emergency Nurses Association.

Karen Titchener has more than 20 years’ experience developing and implementing Hospital-at-Home (HaH) programs in both urban and rural settings for the UK’s NHS and five years’ experience creating and growing one of the nation’s first Oncology Specialty Care at Home programs for the University of Utah’s Huntsman Cancer Institute. Currently, she is the Vice President of Hospital at Home Operations for Maribel Health, a General Catalyst-backed company created to make the home the center of the health system. Maribel was created to enable forward-thinking health systems to lead as care transitions to the home, leveraging a platform with dual capabilities for home-based care operations and associated software and technology. Titchener is a widely recognized national and international expert on HaH program development, operations, growth, and optimization and has personally managed more than 15,000 HaH admissions. Her largest program operated in London with more than 85 staff and more than 3,000 annual patient admissions. Titchener’s oncology at-home program demonstrated reduced hospitalizations, lower length-of-stay, reduced ED utilization, and lower costs. In 2016, Titchener received the Winston Churchill Fellowship which enabled her to study the HaH programs in Australia and New Zealand. She has numerous peer-reviewed publications, including a recent publication in the Journal of Clinical Oncology demonstrating improved patient outcomes for Huntsman’s Oncology HaH program. She was a founding member of the UK Hospital at Home Society where she now serves as the secretary. Titchener routinely speaks nationally and internationally on all topics related to HaH and complex care in the home generally.